Legal

Cookie Policy


We use cookies to make our websites more user-friendly. Find out about the main types of cookies we use, and what we use them for.

(Updated 22 April 2015)

The data we collect using cookies helps us understand our customers better so that we can provide a more focused user experience. Using the knowledge of your previous visits to our website, Pearson can enhance subsequent visits by tailoring our content to match your requirements.

We use cookies principally because we want to make our websites and mobile applications user-friendly, and we are interested in anonymous user behaviour. Generally our cookies don't store sensitive or personally identifiable information such as your name and address or credit card details.

In the unlikely event that our websites use cookies to store personal information about you, Pearson encrypts the personal data to prevent unauthorised use by anyone else.

Here's a list of the main types of cookies we use, and what we use them for. We've described them using the categories recommended by the International Chamber of Commerce in the ICC UK Cookie Guide.

(When we mention "cookies", we also mean web beacons and other technologies that collect information in a similar way to cookies on websites or emails. When we mention "websites", we also mean mobile applications and emails.)

Pearson's cookies typically contain:

  • a unique name set by the site that generated it
  • a value - the information within it that recalls your previous activities
  • an expiration date, which determines how long the cookie will remain active in your browser before being automatically deleted.

Personal information that we collect may include your name, contact details (phone numbers, email address and addresses), your date of birth, job, course information, your personal interests, credit card or billing information, shopping selections and data about the pages you visit on our site, as well as any other personal information relating to you or a third party that you supply to us.

We collect your information in two ways:

1. Personal information you choose to disclose. You may, for example, provide us with your information when you post something on our site, when you register for any features on our site that require registration, when you contact us (online or offline) or when you order goods or services from us.

2. Information collected by us when you interact with our site, our mobile applications or when you open our email communications. We use cookies (a small piece of computer code that we store for a period of time on your computer or mobile device) and other similar technologies to collect this information. To find out more, please visit our Cookie Policy page.

In a separate automatic operation the web server will collect your IP address and browser type and details of the website, mobile application or email communication you came from before entering our site. This information is used to:

• work out how many times our site has been visited
• record which parts of our site have been visited so we can improve the content and layout of the site
• understand the effectiveness of our email communications.

We may from time to time supply this data to third parties in an anonymised form for uses in connection with our site.

We and our group companies may use your personal information to process your online purchases, to inform you about products and services offered by us and our group companies, to improve the products and services offered to you, for market research purposes, for marketing, statistical or analytical purposes, and otherwise to better meet the needs and preferences of our customers. We will not allow unrelated third parties to use your personal information for marketing without your consent.

In particular, we may use your information to:

• contact you with more information on our products and services and those of our group companies, except where you have told us not to inform you of activities on our site
• invite you to participate in surveys, discussions and prize draws and ask for your views on our services via online surveys and discussion forums.

We also use personal information in aggregate form (so that no individual user is identified by name) to build marketing profiles, audit how our sites are used, and to help with the strategic development of our sites.

Participation in surveys and discussion forums is entirely voluntary. You may unsubscribe from being contacted for these purposes at any time. Survey information will be used for market research with the aim of improving our services.

We will show your username on any content you submit or post on our sites (including discussions, bulletin boards and forums).

We will not send you marketing emails if you have opted out of receiving them. Any marketing emails we send you will include an unsubscribe link at the end of the email.

Some Pearson sites also provide contact details you may use if you want to contact us by email, post or telephone in order to unsubscribe. In addition, some Pearson sites have a "My Account" page where you can choose whether or not to receive marketing communications from us.

We seek to protect the safety of all your personal information. In particular, provided your browser accepts Secure Sockets Layer encryption, we seek to protect your payment information against unauthorised access through a secure server. Where we use third parties to process personal information, we require them to ensure the safety of your information. We use appropriate security measures on our own systems, but the internet is not a secure medium and we cannot guarantee the security of information transmitted via the internet.

Any personal information that you voluntarily post on a public area of our site, such as a bulletin board or discussion forum, or an interactive area requiring registration and/or subscription, may be collected and used by others. Please be careful what personal information you disclose in this way. You understand that we cannot control the actions of other users.

We will never sell your personal information. We may disclose and share personal information with the third parties listed below. Because the internet is a global environment, you accept and agree that this will include the transfer of your personal information to other countries around the world, including countries outside of the European Economic Area which may not have the same data protection laws as the UK.

We may share your personal information:

• with our group companies or any entity which acquires any part of our business
• with our service providers (including, for example, credit reference agencies and payment processors, distributors/agents of our products, suppliers who develop or host our sites)
• with third-party search engines that may index user profile pages and usernames as part of the URL of the user profile page by default
• if required or permitted by law
• with relevant third parties (such as your employer, your school, your internet service provider, law enforcement agencies) if we reasonably believe you may be in breach of the law (e.g. if you have posted defamatory content on our sites)
• with other third parties with your consent.

How to manage cookies

Here's a reminder of what cookies are and why they can be useful - together with instructions for disabling them via your web browser if you choose.

(Updated 30 July 2014)

If cookies aren't enabled on your computer, it will mean that your browsing or shopping experience on our - and other - websites will be limited. Some active content, movies and online shopping baskets, for example, may not work correctly.

Cookies are most often small text files that websites may put on your computer or mobile device while you’re browsing. They're used for many different purposes. For example, they can:

  • help search engines remember that you want your search results in English
  • help a website remember your preferences so that you don’t need to customise it every time
  • help websites to deliver a better service by showing you the content most relevant to you
  • identify and resolve errors
  • analyse how well a website is performing.

The most common function of cookies is to remember bits of information that help make browsing the web easier and more hassle-free for you.

Here is an example of a cookie:
 

Example of a cookie

The cookie explained:

Name = The name of the cookie
Value = The piece of information that the cookie is created to store
Domain = The website where the cookie is used
Expires = The date when the cookie will be deleted from your web browser.

All modern browsers have tools to help you delete or block cookies. But it’s important to remember that many websites – including Pearson’s websites - need cookies in order to function properly. By deleting or blocking cookies, you could also block certain personalised features and you may not be able to take full advantage of some of the website's features.

To turn cookies on or off for all websites via your web browser, follow the instructions below. If you would like to opt out of Google Analytics cookies, you can find out more on Google's website.

Not sure which web browser you're using?

On a PC, click on 'Help' at the top of your browser window and select the ‘About’ option. On a Mac, with the browser window open click on the Apple icon and select 'About'.

How to check if cookies are enabled on your PC

1. Click the menu icon
2. Click Settings
3. Near the bottom of the page, click Show advanced settings.
4. In the "Privacy" section, click Content settings
5. Enable or disable cookies:
a. To enable cookies, select Allow local data to be set (recommended)
b. To disable cookies, select Block sites from setting any data
6. Click Done to save

1. Click the menu icon
2. Select Internet Options
3. Click on the 'Privacy' tab
4. Move the privacy slider to the level of privacy you require. Settings above
5. Medium will disable cookies.

1. Click the menu icon
2. Click on the button
3. Select the “Privacy” tab
4. In the “History” section, click on the “Firefox will:” dropdown box and choose “Use custom settings for history”
5. Enable or disable cookies:
a. To enable cookies, check Accept cookies from sites (recommended).
b. To disable cookies, uncheck Accept cookies from sites
6. Click OK to save

1. Click the menu icon
2. Select Preferences
3. Click on the 'Privacy' tab
4. Next to Block cookies:
a. To enable cookies, select From third parties and advertisers (recommended)
b. To disable cookies, select Never
5. Close the Privacy window

1. Click the menu icon
2. Select Settings
3. Click on the 'Privacy and security' tab
4. In the “Cookies” section to Enable or disable cookies:
a. To enable cookies, select Allow local data to be set (recommended)
b. To disable cookies, select Block sites from setting any data
5. Close the Settings tab

How to check if cookies are enabled on your Mac

1. Click on 'Safari' at the top of your browser window and select 'Preferences'
2. Click on the 'Privacy' tab
3. Adjust the level of cookie acceptance here.

1. Click on 'Firefox' at the top of your browser window and select 'Preferences'
2. Select the Privacy icon
3. In the history section choose 'Use custom settings for history' from the dropdown menu
4. Cookies can be enabled or disabled by clicking on the appropriate check boxes.

1. Click on 'Opera' at the top of your browser window and select 'Preferences'
2. Select the 'Advanced' tab and choose Cookies from the list on the left
3. Choose the option that best suits your needs.