(Updated 3 April 2018)
The nature of our business means that, from time to time, we’ll require some personal details from our customers and website users.
The data we collect could just be a name and an email address, but depending on your level of engagement with Pearson, it could be much more than that.
The personal information you’ve shared with us, along with data on how you use our websites - what you search for and what preferences you select, for example - help us to better understand our customers as a group and as individuals. This in turn helps us to provide a range of products and services that meet your needs.
When you share your personal information with any company, you have a right to expect that information to be treated with total confidentiality.
Your privacy is extremely important to us. We’re committed to protecting any personal information you’ve given us, and we comply with all relevant data protection laws.
This means that:
These explain how your personal data is being managed and safeguarded by us, including:
At Pearson, we know that you care how your personal information is used and we appreciate that you trust us to do that carefully and sensibly.
This Privacy Notice is designed to help you understand how we and other companies in our group collect and use your personal information. We want you to make informed decisions when using our websites and any features on them, including any registration and e-commerce services.
This Privacy Notice applies to all the pages on our sites linking to this Privacy Notice and any features of them and any e-commerce, purchasing or other areas which require registration on our sites. However, it won’t apply to any third-party sites which are linked to our sites. We recommend that you read the privacy notice of any such sites that you visit as we are not responsible for them.
When we refer to our website or sites, we mean any of our websites or applications from which you have accessed this Privacy Notice.
We have included full details of who we and our group companies are at the end of this Privacy Notice.
Personal information that we collect may include your name, contact details (phone numbers, email address and addresses), your date of birth, job, course information, your personal interests, credit card or billing information, shopping selections and data about the pages you visit and your other activity on our site, as well as any other personal information relating to you that you supply to us.
Some of our sites may also collect other information that you supply to us, such as information relating to your education, skills or job experience, where relevant in the context of the site or the services provided through the site. Except where stated otherwise on the site at the time such personal information is submitted, it is only processed for the purposes for which you have submitted it to us.
1. Personal information you choose to disclose. You may, for example, provide us with your information when you post something on our site, when you register for any features on our site that require registration, when you contact us (online or offline) or when you order goods or services from us.
We will inform you prior to collecting your personal information if it is requested on a voluntary basis and the consequences of not providing voluntary personal information.
In a separate automatic operation the web server will collect your IP address and browser type and details of the website, application or email communication you came from before entering our site. This information is used to:
We may from time to time supply this data to third parties in an anonymised form for uses in connection with our site.
We and our group companies use your personal information for a variety of business purposes which are in our legitimate interests ("Business Purposes"), and/or in order to enter into or perform a contract with you ("Contractual"), and/or with your consent ("Consent"), and/or compliance with our legal obligations ("Legal Reasons"). For example, we may use your personal information:
We will not allow unrelated third parties to use your personal information for marketing without your consent. Where we rely on your consent, you have the right to withdraw it at any time.
We also use personal information to identify types of user, audit how our sites are used, and to help with the strategic development of our sites. When doing so, we remove any direct identifiers.
Participation in surveys and discussion forums is entirely voluntary. You may unsubscribe from being contacted for these purposes at any time. Survey information will be used for market research with the aim of improving our services.
We will show your username on any content you submit or post on our sites (including discussions, bulletin boards and forums).
We will keep your personal information only for as long as necessary to fulfil the purposes for which we are processing your personal information unless the law permits or requires longer. For example, we might need to keep your personal data for quality assurance of the service we have provided, or we might need to keep it to defend future legal claims.
Some Pearson sites also provide contact details you may use if you want to contact us by email, post or telephone in order to unsubscribe. In addition, some Pearson sites have a "My Account" page where you can choose whether or not to receive marketing communications from us.
Any personal information that you voluntarily post on a public area of our site, such as a bulletin board or discussion forum, or an interactive area requiring registration and/or subscription, may be collected and used by others. Please be careful what personal information you disclose in this way. You understand that we cannot control the actions of other users.
We may transfer your personal information to other countries around the world, including countries outside of the European Economic Area ("EEA"), which may not have the same data protection laws as those of the country where you access our sites. Where we transfer your personal information to countries outside of the EEA we will take appropriate steps to ensure your personal information is afforded the same level of protection as described in this Privacy Notice.
We have entered into an intercompany data processing agreement using the European Commission standard contractual clauses (in the absence of an adequacy decision) for data transfers to our group companies located outside of the EEA. We rely on adequacy decisions or any adequate data transfer mechanisms adopted by the European Commission or a supervisory authority from time to time for transfers to third parties located in countries outside of the UK or the EEA.
In some regions, such as the EEA (European Economic Area), you may have certain rights in relation to your personal information, including the right to:
If you have any questions about our Privacy Notice, please do not hesitate to contact us at:
Data Protection Officer
- or email us at firstname.lastname@example.org.
This Privacy Notice is provided on behalf of Pearson plc and its group companies. This means all companies owned or controlled by Pearson plc (registered office 80 Strand, London, WC2R 0RL, United Kingdom, registered number 53723).